Questions about your order or products featured online? We’d be happy to help you via email, please reach out anytime at email@example.com.
All orders are shipped on business days (Monday to Friday) excluding holidays. To make your shopping experience as simple and smooth as possible, we have arranged for your goods to arrive on your doorstep with FREE shipping using local worldwide couriers.
We offer free shipping to 60+ destinations worldwide. If you are feeling excluded don't hesitate to contact us at firstname.lastname@example.org, we will do our best to find a way to ship our products to you. New destinations are added constantly, so please check with us if your country does not appear. We can accommodate express delivery to a selection of destinations at buyer's expense.
After dispatch we will email you with your personal tracking number. Delivery will most likely take 7 - 21 days. If your item has not turned up after 21 days, please contact us at email@example.com. Express delivery will most likely take 3 - 5 days. Shipping times may vary from country to country and longer if you live remotely.
Common Texture is not responsible for import fees, taxes or any other customs fees should your package be processed by customs. They are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. However as these vary from country to country, they cannot be predicted and so any customs charges and/or handling fees charged by the courier company will be the buyer’s responsibility. Common Texture will also not be held responsible for any delays caused by destination customs clearance process, force of nature or other uncontrollable events. Thank you for your understanding.